According to the terms and methods specified in the Contract, the Customers should produce correct readings of power accounting devices and other information required for payment.

The payment is performed according to payment documents issued by the VST, AB. The terms of payment are fixed in the Contract on Purchase/Sale of Electricity. If the Customer fails to pay in due time or violates other conditions of Contract or if the procedures of bankruptcy, restructuring or winding up have been started for the Customer, the VST, AB is entitled to demand guarantees of payment from the Customer, i.e. to pay in advance for services rendered, to assume shorter periods and terms of payment etc. In case of failure to pay in time for consumed electric power and capacity, the fine specified in the Contract will be calculated.

ADVICE
If You did not get a bill, please address Yourself to Your territorial department of the VST, AB (map) and the bill will be sent to You repeatedly.

If the Customer delayed the payment or violated other conditions of Contract, the VST, AB is entitled to terminate the supply of electric power, fully or partially, upon 10 calendar days’ notice to the Customer. The supply of electric power may be renewed in 2 business days after coverage of debts including fine and disconnection-connection costs (tariffs for services).

If the Customer fails to provide readings of accounting device, the VST, AB itself can read the data of electricity meter. This service is payable.

If the Customer exceeds permissible power, then the triple price for the constituent of capacity should be paid.

WE RECOMMEND
The information about readings of accounting devices can be also provided electronically after connection to the portal of electronic declaration of readings (click here).